Publisher's Synopsis
Have you ever struggled to communicate with a limited-English speaker? Have you been frustrated by unsuccessful interactions with non-native English speakers? Did you know there is a simple solution to improve cross-cultural communication in English? What most of us native speakers overlook in these situations is that the problem here may not be the limited English of the other person; it could be our English. And while we certainly can't do anything about the former, we can do a great deal about the latter. This book gives 50 practical tools to help you become aware of and adapt your own language to completely transform exchanges with limited-English speakers and greatly increase the chances of a satisfying outcome for native speakers and for the limited-English speakers they're trying to serve. And the good news is: it's not that difficult and it's entirely in the hands of the native speaker.
