eBook (15 Apr 2012)
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Practical guidance on how to develop customer viewpoint maps, with guidelines for working with customers to develop the map. It shows how the results interface with the traditional value stream map and supplies a fresh perspective on how to improve processes.
| ISBN: | 9781439880562 |
| Publisher: | Productivity |
| Imprint: | Productivity |
| Pub date: | 15 Apr 2012 |
| DEWEY: | 658.8120728 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | 125 |
| Weight: | -1g |
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