South Africa's BPO Service Advantage: Becoming Strategic in the Global Marketplace

South Africa's BPO Service Advantage: Becoming Strategic in the Global Marketplace - Technology, Work and Globalization

2015

Hardback (13 Feb 2015)

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Publisher's Synopsis

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

Book information

ISBN: 9781137474049
Publisher: Palgrave Macmillan UK
Imprint: Palgrave Macmillan
Pub date:
Edition: 2015
DEWEY: 658.40580968
DEWEY edition: 23
Language: English
Number of pages: 211
Weight: 512g
Height: 166mm
Width: 245mm
Spine width: 19mm