eBook (30 Jun 2007)
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Terrence Gargiulo offers an innovative method for assessing and developing communication skills. The model represents the nine communication behaviours that need to be developed in leaders and managers: modeling, telling, selecting, indexing, synthesizing, reflecting, eliciting, listening and observing.
| ISBN: | 9780787996994 |
| Publisher: | Wiley |
| Imprint: | Pfeiffer |
| Pub date: | 30 Jun 2007 |
| DEWEY: | 658.45 |
| DEWEY edition: | 22 |
| Number of pages: | 200 |
| Weight: | -1g |
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