Publisher's Synopsis
Containing the material for a complete, one-day training session, this workshop provides an explanation of the buzzword "empowerment", aiming to give managers a sound grasp of the advantages obtained by empowering employees. It includes group exercises designed to put skills into practice.;The two-volume work contains information on the teaching aims and methods of the course, and notes on case studies and exercises. The teacher's guide contains paper masters of transparencies, handouts and exercises, a reading list and a timetable and preparation guide.;The participant's guide which accompanies this work contains all that the participant needs to gain maximum benefit from the course, including notes, exercises, case studies and work and action sheets. Topics considered during the day's programme include the role of the manager in the empowerment process, increasing employee involvement, assessing competency and the training needs of staff, building commitment in the work unit and creating self-directed teams.
