Publisher's Synopsis
This distinctive new series provides a tightly structured self-development programme covering 12 essential management skills. Based on the author's proven method of training, used across a wide range of organizations, the texts are linked to the four key roles of the Management Charter Initiative Standards of Management Competence.;This workbook examines in depth the essential skills required to manage resources effectively - systematic decision-making, presentation and persuasion skills and monitoring skills.;The chapter on systematic decision-making is focused on staff selection, but applies equally to the selection of all high-cost resource items. An examination of presentation and persuasion skills ensures that resources are effectively deployed.;Practice in effective monitoring techniques will enable managers to make certain that resources deployed within operations actually achieve the desired results.