Publisher's Synopsis
Don't be passive! Don't be aggressive! Be assertive! Be a PEOPLE PERSON! Fine-tune your social and communication skills to:
Improve your relationships at home and at work;
Widen your circle of friends;
Combat shyness and social anxiety;
Increase your chances of success at dating;
Resolve situations of conflict and handle criticism;
Negotiate successfully;
Outwit bullies and protect yourself from put-downs.