Publisher's Synopsis
This book provides wide coverage of office work and of the technology which is increasingly being applied to it. It describes various types of office information systems from both the technological and sociological aspects. The book also explores the implications which office technology has for the future of office work, for the management of Information Technology within the organisation and for the management of an organisation's information resources. The book draws together topics which are covered in more detail in texts on word processing, data processing, communications, small business systems, systems analysis, workstation ergonomics, industrial relations and office studies.