Publisher's Synopsis
This instructor's manual is part of a series of management-training texts allying student-centred learning to core-business knowledge. Each book aims to provide a complete resource for managers, trainers and students of business who are studying at NVQ levels 4 and 5. In each of the main functional areas of business, the books take a highly developed activity-based approach to learning and link key generic management skills to underpinning knowledge and concepts.;In this book, taking an activity- and skills-based approach, Anderson stresses that the management of people is both a line-role and a function of staff specialists. Unlike other texts in the area, Anderson argues for a company-wide approach to managing people, focusing on both task-organizational demands and the genuine needs and aspirations of individuals at work.