Publisher's Synopsis
"Local Government Management Manauals" are designed to be practical resources for local government officers. Each manual offers step-by-step guidance backed up by charts, diagrams and check-lists. They are organized in loose-leaf or spiral-bound format in clear sections to help the reader refer immediately to the information needed.;"Cost Centre Management Manual" shows the reader how to benefit from the cost centre apporach. It shows how to get better value for money, how to keep a close control over CCT and how to change the culture of an organization to a commitment to performance and efficiency. The book shows through real examples exactly what cost centre management is and how it can work. Then, stage-by-stage, it shows how to implement cost centre management, how to control it and measure performance.;A separate section gives examples of service level agreements and shows how these can best be managed as an extension to a cost centre approach. In addition, it provides guidance on: how to manage cost centres to ensure a good balance between accuracy and simplicity; how to train staff to understand the concepts and methods involved; how to ensure your activities complement rather than work against the activities of other departments.
