Publisher's Synopsis
The concept of auditing the financial performance of an organization is, of course, well developed and widely practised. By contrast, in many organizations managerial effectiveness is seldom, if ever, reviewed in a structured way. - - This collection of ready-to-use audits will enable anyone responsible for developing management performance to help their managers to review their skills, identify their potential for improvement and understand what they need to do to achieve it. - - The collection concentrates on 12 key management skills: - - ò Change Agent Style Audit - ò Change Leadership Audit - ò Consultant Skills Audit - ò Director's Skills Audit - ò Influencing Skills Audit - ò Learning Styles Audit - ò Listening Skills Audit - ò Motivation Audit - ò Personal Effectiveness Audit - ò Problem-Solving Skills Audit - ò Stress Audit - ò Trainer Skills Audit. - - Each of the audits includes notes to guide the facilitator, including OHP masters which can be used to highlight key concepts, a detailed audit questionnaire to enable managers to review their performance, a handout to help each manager understand the key concepts and components of success and a post-audit exercise which can be used to help the manager move towards a personal action plan for improvement. - - The collection is preceded by a Facilitator's Guide, which sets the scene by explaining how adults learn, and how 'behavioural technology' has developed. The Guide also defines the facilitator's role, by giving guidance on the essential preconditions for the successful use of learning instruments and explaining how audits can be used successfully in workshops and other learning events.
