Publisher's Synopsis
Gower Management Workbooks are designed for managers at all levels keen to acquire skills or knowledge in a particular field. Practical, lively, flexible and involving, they make use of a variety of materials: - - ò Skillscan will help you to identify specific areas of interest or need - ò Fast Track provides a quick understanding of the topic in question - ò Skillbuilder contains exercises and activities to develop your ability to apply what you have learned - ò The appendix indicates sources of further information and guidance. - - Managing Performance shows how you can make dramatic improvements in the workplace by focusing on four key elements: objectives, coaching, feedback and recognition. First, it will help you set clear objectives for yourself and your team. Next, it provides a simple seven-step coaching plan. Then you will learn powerful techniques for giving feedback to reinforce successes. Finally, you will master the art of recognizing and rewarding performance, perhaps the most powerful weapon in the motivational armoury.