1st Edition
eBook (11 Mar 2008)
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A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
| ISBN: | 9780470368053 |
| Publisher: | Wiley |
| Imprint: | Jossey-Bass |
| Pub date: | 11 Mar 2008 |
| Edition: | 1st Edition |
| DEWEY: | 658.562 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 196 |
| Weight: | -1g |
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