Publisher's Synopsis
Shows how the telephone can be an effective and efficient means to save on travel expenses, contact customers, complete an entire sale and handle inquiries and complaints
About the Publisher
Little, Brown is the literary hardback imprint that feeds into our Abacus paperback list. We publish across a wide range of areas, including fiction, history, memoir, science and travel, but within this diverse list the vast majority of books have in common a strong narrative and a distinctive voice.
