Publisher's Synopsis
This volume explores the workings of the modern corporation. The company is seen as a self-contained knowledge system, also capable of processing knowledge. New patterns for value creation are developed. Value is seen as an interactive pooling of the knowledge of the different stakeholders, including the customers. The company's relationship with its customers is reciprocal over time during which the two parties' value-creating processes become merged. Around this new pattern of value creation, companies organize "partnership systems", with transparent or non-existant boundaries. Established categorizations of economic factors are abandoned in favour of new role descriptions, both within and between organizations. The discussion develops a new view of the corporation in which knowledge is created, manifested, transformed and effectively made available to the co-producing economic factors.
