Publisher's Synopsis
This book provides a dynamic collection of tools, techniques and strategies which facilitate excellence throughout the work environment. By studying the way you access and disseminate information through the language you use, your perceptions, and the values you hold, this book will lead to:
Increasing your repertoire of excellence
Different ways of filtering information
Developing greater rapport
Formulating key questions for clarification
Transferring skills and resources
Extending your map of the world
NLP in a week has now been fully revised for the 2002 series relaunch.
