Publisher's Synopsis
This text covers the mandatory units of the Foundation GNVQ. These include: processing business payments, investigating business and customers, and investigating working in leisure and tourism. The elements, evidence indicators and performance skills are fully integrated throughout the text. The text provides an easy-to-use resource for the foundation course, with a range of case studies and student activities to develop students' knowledge. With advice on portfolio building and including checklists and summaries, this should be a useful text for students on the foundation course.
