Paperback (01 Jan 2006)
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Collins (management communication, University of Notre Dame) explores how managers can use listening as a strategic communication tool at all levels of the organization. She looks at common barriers to listening, such as culture, perceptions, and personal agendas, and offers strategies for overcoming them. Numerous case stories demonstrate how orga
| ISBN: | 9780324301670 |
| Publisher: | Thomson South-Western |
| Imprint: | Thomson South-Western |
| Pub date: | 01 Jan 2006 |
| DEWEY: | 658.45 |
| DEWEY edition: | 22 |
| Language: | English |
| Number of pages: | 116 |
| Weight: | 259g |
| Height: | 249mm |
| Width: | 204mm |
| Spine width: | 7mm |
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