Customer-Centered Design

Customer-Centered Design A New Approach to Web Usability

Paperback (15 Aug 2002)

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Publisher's Synopsis

This book is a practical guide to understanding the web page design and usability factors needed for the eShelf - the online store shelf. In this book, the authors bring their unique knowledge and insight to help you learn how to create a conceptual framework for your web design that is targeted to the individual consumer and the basic rules of managing the customer relationship.

Book information

ISBN: 9780130479624
Publisher: Pearson Education
Imprint: Prentice Hall
Pub date:
DEWEY: 005.72024658
DEWEY edition: 21
Language: English
Number of pages: 290
Weight: 609g
Height: 234mm
Width: 177mm
Spine width: 20mm