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ITIL Service Design

ITIL Service Design - ITIL Service Lifecycle

2nd Edition

Paperback (29 Jul 2011)

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Publisher's Synopsis

The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.

About the Publisher

TSO

TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.

Book information

ISBN: 9780113313051
Publisher: TSO, The Stationery Office
Imprint: TSO
Pub date:
Edition: 2nd Edition
DEWEY: 004.0688
DEWEY edition: 23
Language: English
Number of pages: 442
Weight: 1650g
Height: 217mm
Width: 280mm
Spine width: 25mm