Publisher's Synopsis
Take a crash course in boosting operational efficiency!
Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task--but the rewards are immense.The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the effectiveness of your organization's operations. Complete with exercises, self-tests, and an online final exam, this virtual immersion course in operations management teaches you how to:- Evaluate and measure existing systems' performance
- Use quality management tools like Six Sigma and Lean Production
- Design new, improved processes
- Define, plan, and control costs of projects
