Publisher's Synopsis
In this practical guide for any team leader and team player in the American workplace, Dr. Julie Pham helps you navigate the ambiguity of what it means to respect others. She offers thought-provoking questions and exercises that will transform your communication and relationships with the people you work with in lasting and surprising ways.
This book will help you:
- Provides tools for deciphering the unspoken code of workplace respect
- Define what respect means to you personally
- Understand why you act the way you do in different situations and with different people
- Learn new vocabulary to communicate what respect means
The book is based on Dr. Pham's original research, which consisted of interviews, focus groups, and workshops, research questionnaires, assessments, and user tests on the assessments with over 400 people from diverse professional and personal backgrounds working in the United States.
Part 1: Contextualize
We can understand respect through three different dimensions: Hierarchy; Directionality (Give versus Get); and What matters to you. How you think about respect changes over time as you gain more experiences and interact with more people. We describe both personal and workplace factors that can influence how you interpret respect.
Part 2: Assess
An in-book assessment is included to give you a snapshot of the forms of respect that you currently prioritize. Within each form of respect are numerous examples of actions and behaviors that fall under the forms of respect. You can also access the online version of the assessment.
Part 3: Learn
Respect is categorized into the 7 Forms of Respect: Procedure, Punctuality, Information, Candor, Consideration, Acknowledgment, and Attention. Each chapter focuses on a different form of respect. You are challenged with thought-provoking scenarios and questions to appreciate that respect is relative, contradictory, and subjective.
Part 4: Practice
Apply the 7 Forms of Respect to increase self-awareness, strengthen relationships, and communicate clearly. Spark conversations and storytelling that bring to life the underlying reasons for behaviors. We include 12 exercises to help you apply the 7 Forms of Respect to yourself, with others, and with your team. You are provided access to our online worksheets.
