Publisher's Synopsis
Training is a vital part of any growing organization, and key to good employee engagement. Employers with higher levels of employee engagement have found that investing in training is smart business. Well-trained, engaged employees translate into higher productivity, increased efficiency and more innovation.
So, why is it that so many leaders make employee engagement a low priority? Why don't they hold themselves and others more accountable for engagement? In many cases it's simple - they either don't want to or don't know how to. This book is designed for members of that latter group. And it's for all those leaders who get that:- Strategy and plans without people executing them fall short of expectations:
- Great products without people providing quality service will not build customer loyalty:
- Competitive wages and benefits are not the only things that motivate employees.
This book is for them. This book is for YOU. Authors, Brian Gareau and Al Lucia, have combined their collective experiences in consulting, dialoguing, researching best practices, and sharing lessons learned from truly successful organizations. They have condensed these experiences into 180 practical ideas for growing and sustaining employee engagement.
