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The Psychology of Customer Serv...
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Psychology: Toor Met Klante
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Published 01 Aug 2000 -
I Was Your Customer
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The Psychology of Customer Serv...
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Total Customer Focus
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Published 29 Oct 2004 -
ROI Building the CRM Business C...
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Published 16 Sep 2003 -
ROI
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Published 16 Sep 2003 -
Total Customer Focus
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The Effective Manager's Handboo...
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Published 20 Mar 2001Save $0.30
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A Paradigm of Customer Recovery...
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Published 20 Sep 2000Save $0.14
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ICOMM : Alternative Media Busin...
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Published 07 Jan 2022Save $3.01
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The Customer Communication Form...
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Published 23 Dec 2020Save $1.58
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Handbook of Research in Mass Cu...
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Published 05 Jan 2010Save $18.38
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Espresso Yourself
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Published 07 Sep 2009 -
Initial Lust
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Published 27 Feb 2009 -
Do B2B Better
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Published 17 Nov 2022 -
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Retention!: How to plug the #1 ...
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Published 15 Apr 2019Save $4.25
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Obsess to Success
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Published 01 Sep 2018 -
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I Was Your Customer
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Published 29 Sep 1994 -
Customer Service Renaissance
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Published 31 Dec 1990 -
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Connect
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Published 17 Oct 2014 -
Salesforce.com for Dummies
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Published 13 Jul 2015 -
Marketing 2.0
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Published 27 Nov 2009 -
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Profiting from Todays Customers
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Published 30 Oct 2001 -
Customers Only Want Two Things
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Published 20 Aug 2018 -
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The Customer Centricity Playbook
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Published 30 Oct 2018Save $3.53
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The Customer Centricity Playbook
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Customer Friendly: The Organiza...
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Published 15 Mar 2007Save $8.17
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Signposts to Service Excellence
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Published 15 Jun 2001 -
Customer Friendly
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Published 15 Mar 2007