Publisher's Synopsis
Bringing together a wide range of innovative techniques and approaches for increasing people′s effectiveness at work––from performance measurement to gainsharing systems, The Performance Imperative offers an integrated, multidisciplinary approach to improving effectiveness in the workplace, drawing on the expertise of the leading thinkers and practitioners in the field––including Edward E. Lawler III on challenges to organizational effectiveness, Phillip B. Crosby on quality management, Susan A. Mohrman on designing work teams, and Jennifer Jarratt and Joseph F. Coates on the new role of human resources in improving organization and human performance.
