2nd edition
Hardback (29 Jun 2017)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7-10 days
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work .
| ISBN: | 9781138412231 |
| Publisher: | CRC Press |
| Imprint: | CRC Press |
| Pub date: | 29 Jun 2017 |
| Edition: | 2nd edition |
| Language: | English |
| Number of pages: | 130 |
| Weight: | 453g |
| Height: | 229mm |
| Width: | 152mm |
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Paperback
Published 18 Jun 2020
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Published 28 Sep 2006
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