Paperback (29 Feb 1996)
Not available for sale
Includes delivery to the United States
Out of stock
This work aims to show readers how to plan and implement a competitive and successful quality programme for their business, based on the author's "quality first" technique. It shows how to improve customer satisfaction, market share and profitability, and develop a customized quality approach.
| ISBN: | 9780786305292 |
| Publisher: | Irwin Professional Pub. |
| Imprint: | Irwin Professional Pub. |
| Pub date: | 29 Feb 1996 |
| DEWEY: | 658.4013 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 304 |
| Weight: | -1g |
| Height: | 228mm |
| Width: | 158mm |
| Spine width: | 25mm |
$7.09off
Paperback
Published 29 Mar 2022
Save $7.09
$1.13off
Hardback
Published 20 Sep 2021
Save $1.13
