Publisher's Synopsis
Operations management is important, exciting, challenging … and everywhere you look!
- Important, because it enables organisations to provide services and products that we all need
- Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology
- Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible
- And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.
