Publisher's Synopsis
Blackwell’s Five–Minute Veterinary Practice Management Consult is a comprehensive, one–stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: · follows the popular Five–Minute Veterinary Consult structured format · consistency of presentation makes for easy information retrieval · focus is on practical rather than theoretical solutions for veterinary practice issues · Provides examples within relevant topics Sections include: · The veterinary marketplace · Client relationship management · Communications · Financial management · Cash management · Human resources · Marketing management · Operations management · Administrative management · Practice safety · Legal Issues · Planning & Decision–making · Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more!
