Publisher's Synopsis
In this insightful and practical guide, author Jennifer Hancock challenges the limitations of using civility as a metric in the workplace and shows the benefits of centering dignity in all interpersonal interactions. Providing a humanistic approach to workplace dynamics, Hancock offers concrete tools to help readers create a more respectful and compassionate work environment. Whether you're a manager, employee, or simply looking to improve your interpersonal skills, "A Humanistic Approach to Civility and Dignity in the Workplace" is a must-read for anyone seeking a more dignified and fulfilling workplace culture.
This books is broken into two sections. The first discusses civility as a concept, covering the problems and difficulties of using civility as a metric. The second section discussed how to use dignity as a value in the workplace to improve interpersonal relationships and problem solving. The goal is to help people understand how to deal effectively with stress and difficult people while still behaving ethically and problem solving effectively.
