The 5 Essential People Skills

The 5 Essential People Skills How to Assert Yourself, Listen to Others, and Resolve Conflicts

Paperback (12 Nov 2009)

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Publisher's Synopsis

Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire.

The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career.

The 5 Essential People Skillsshows how to be a positively assertive, prosperous and inspired professional. Readers learn to:

Relate to the seven major personality types

Live up to their fullest potential while achieving personal success

Create a cutting-edge business environment that delivers innovation and results

Use Carnegie's powerhouse Five-Part template for articulate communications that grow business

Resolve any conflict or misunderstanding by applying a handful of proven principles

Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.

Book information

ISBN: 9781847377647
Publisher: Simon & Schuster UK
Imprint: Simon & Schuster UK Ltd.
Pub date:
DEWEY: 650.13
DEWEY edition: 22
Language: English
Number of pages: 256
Weight: 262g
Height: 214mm
Width: 136mm
Spine width: 20mm