Publisher's Synopsis
Much more than simply a guide and reference to the SAP R/3 Quality Management (QM) module, this book introduces R/3 and the principles of quality management systems alongside each other. Before getting inside the module itself, the authors describe the relevant QM business processes and the position of quality management at the heart of the logistics chain. With the advantage of this overall perspective, users will be better able to adapt the module, and the R/3 system, to their individual requirements. Using a multitude of illustrated examples, the authors detail the functions of the QM module and enable the reader to identify the most effective solution for their organization. Written for SAP users, quality managers, technicians, project leaders and consultants, Quality Management with SAP R/3 provides detailed coverage of the following essential topics: *Implementing, operating and customizing R/3 *How QM interacts with other R/3 modules *Quality and inspection planning *Quality inspection *Quality control *Quality notification *Processing and evaluating quality data *Test equipment management *Internet scenarios with R/3 and mySAP.com *Consistent data transfer and migration con;Aimed at users, managers and consultants, this series emphasizes the business background and the processes which underpin the functionality of the R/3 system and its various modules. Building on this deeper understanding, the books offer sound practical guidance on how best to tailor the system to the requirements of your business. SERIES FEATURES: *Experienced SAP-approved authors. *Supported by real-life case studies. *Illustrated examples from SAP's IDES training system. *Written for all levels of R/3 user. *Practical hints and customizing tips. *Suitable for versions 4.0 and 4.5 of R/3. Michael H?lzer (Schwarz, Professor Spruth & Associates GmbH) and Michael Schramm (Tally Computerdrucker GmbH) have more than ten years of consultancy experience in accounting support and quality management. They have led many successful SAP R/3 Quality Management projects.