5 Star Service

5 Star Service How to Deliver Exceptional Customer Service

Third edition

Paperback (17 Sep 2015)

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Publisher's Synopsis

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

Book information

ISBN: 9781292100203
Publisher: Pearson Education
Imprint: Pearson Business
Pub date:
Edition: Third edition
DEWEY: 658.812
DEWEY edition: 23
Language: English
Number of pages: xvii, 273
Weight: 448g
Height: 215mm
Width: 138mm
Spine width: 19mm